First of all, let me be a self-introduction: From experience department, Dai Hongyan. In the experience of nearly 13 years of work. So today I share with you to share, I experienced the process of growth experience Jobs to the company as follows: Initially to experience the company engaged in the marketing department switchboard work - Sales Customer Service - Customer Service Supervisor - Regional Manager In the experience of work really gained a lot, the first company moved by the most beloved, all the staff and lead the harvest of love and help me and new employees, at the same time in this family let me have a good Mentality (I think a good attitude is a prerequisite for solving the problem), the company also created a lot of learning opportunities for us, let me have a good space for growth, only to make progress in the work, there is promotion! Remember experience Marketing Consultant --- Mr. Hu Liwei also asked me: "Xiao Dai is an old employee, how do you insist on working in a company for such a long time." . . My answer is, not insisted, because "like." I like to work with my colleagues because we help each other and remind each other kindly, there is no intrigue, the work is particularly happy and motivated; I like my experience below all the old customers, customers have problems like me to find Solved, and they also established a good feeling, very much like to work with them to solve the problem. Experience Division on behalf of Hongyan I understand why there is such a deep feeling: My family used to be a small factory and did the textile industry for more than 10 years. One year, I spent a lot of money in the factory, hoping to improve my skills in production or technology. The attitude he gave me was unreasonable . . . . . . . , I also saw the impression on this side. It is really hard to employ people. It is even harder for others to help themselves or teach themselves. . . . . First: I came to realize the harvest of "love, come to understand really is the opposite, I encountered problems in the work, they do not have to ask, do not ask, but in turn, every day will be our examination , Ask questions, and one-on-one exercises with me to improve my skills and level, whether staff or director, or general manager, and sometimes training to us until 12 o'clock at night and after dinner and no food. Usually noon Also, every week at noon, always ask us to finish the meal and then take us to training, so we would like to general manager of a business, high-level Ken willing to give up, to give up at noon and evening rest time ... ... we There is no reason not to learn, Moreover, learning is their own skills, so when we were a few employees, and now have become experienced veteran workers, and I first of all to the company and those who helped me, said Thank you! Second: Harvest "mentality": Then there is a few days ago, I looked at a customer service and customer communication problems himself cry twice, and very sad. The reason may not be him, just play a role in communication, the two sides may not communicate the unpleasant tears fell down. . . . . . , The customer service not only did not have much to complain, but behind the really serious work, after crying, re-work, the mentality of the staff really good, so in the same year, customer service also know that I It is also time and again appeared such a scene, no matter how to communicate with customers and how to communicate, a lot of problems in the deadlock, and sometimes I think it is unreasonable. . . . . . . But on the contrary, I often discuss with the customer service, nor can we put the problem aside the customer, we are in the office, no matter whether it is serious or not, the company has a salary to send hair, the client, regardless of earn it One day, rent to catch, staff wages to pay, and so on, because we carelessly, the wrong single, made a wrong goods, the goods may be just the customer set, once wrong, the customer at the specified time Can not get, missed the opportunity, the sales do not go out, and so on, then the customer who bought this single? Therefore, we face such problems every day in our work, conduct continuous introspection, and do whatever we want to think about empathy. For the sake of each other, as long as we win with the customers, we will have a higher income source This is what I learned in my work, and I've learned it. Constantly educate ourselves and our team on this idea and concept. Third: job upgrades: It is precisely because of the above simple factors laid the foundation, but also access to the company every learning opportunity, appeared above the four band position changes, to be honest, if I look back and think, to my own ability Not until now, because there is love, experience for each of us a chance. . . . . . . Therefore, we should not wear "shoes" for our own future, nor do we have to give ourselves a certain position easily. As long as we are willing to act proactively and willingly, persevere and persist, we believe that there is gain. We work together!